I'm on hold. You know what kind of music I want to hear on hold?
That I don't want to be on hold goes without saying. But if I have to be on hold, I want to hear...James Taylor, maybe. Something mellow, something familiar. Gordon Lightfoot would work, too.
I wouldn't mind The Girl from Ipanema. That would make me think of The Blues Brothers, and I might sit here amused instead of increasingly pissed off because I am still on freaking hold.
Greensleeves wouldn't even bother me. (It bothers Brits, apparently.)
What I do not want to hear is Eddie Vetter, Cold Play, the annoyingly perky "dj" telling me who these singers are, or anything else that would appeal to a 14-year-old (unless it is a 14-year-old who is like I was at 14, into James Taylor.) 14-year-olds are not on hold with a billing department.
Aurgh. I also do not want to deal with a customer service rep who seems to be on thorazine, but that's a topic for another rant.
Posted by Nic at January 30, 2004 01:14 PM | TrackBack